I had an old sewer pit in the house with improper lid, which didn't seal the pit properly, could feel the sewer smell in the basement. Called several companies and every one of them said the only way is to replace the whole pit (they can't make a custom lid for the existing one). Other companies quoted more than $4000 for the job, plus 2-3 days of work(=several days of mess in the house). I tried to resolve the issue by other means: installed a fan, tried to seal the pit in different ways. Nothing helped. A friend of mine suggested them as a reliable and reasonable company. They came the next day after my call, gave me a much better quote ($1000 less than other companies), did an amazing very clean job in 1 DAY! Since then, my problem was resolved - no more sewer smell in the house. The pit works perfectly and will last a long time. I am very satisfied with their services and wish I knew about them earlier and didn't spend money on other stuff that didn't work. Would definitely recommend to everybody I know.
Canadian Rooter responded quickly to my call, even though it was on a weekend. My house still had old clay drains and after experiencing sewage back-ups due to tree roots in the drains I finally decided to replace the pipes under the house. The supervisor explained clearly how the work would be done (main line relacement inside, backwater valve, two floor drains and 12 feet drain replacement outside) and the crew arrived promptly as scheduled the following Monday. The job was done quickly as promised and the crew left the basement working area clean. The supervisor even called me at work during the daytime to update me on the cause of an obstruction in the outside drain. A project which could well have been unpleasant turned out to be a pleasant experience, as it left me feeling I could trust CR and I ended up happy that I had the work done. The price as well seemed reasonable. They made me feel that they were working in my best interest.
Our experience with Canadian Rooter was terrific. We had a water line leak in the delivery pipe in 100ft distance between city pipe and our house. We had previously hired another contractor who replaced a small section and assured us things would be fine. They were not, and a second leak & flood developed. John to the rescue! He told us we had been swindled and explained why & how he would replace the pipe in its entire length, do minimal damage to the lawn, not disrupt the foundation wall or concrete walkway, and protect our interior finishes. John was very patient and informative. His crew was early, hardworking, courteous and tidy. It was a big job, done in a very prompt, efficient and neat manner. Our experience was very positive, and we would not hesitate to recommend this company.
